Terms & Conditions
Once you confirm your reservation, you are accepting all conditions below...
Check-In Seville: Check-in time will be confirmed by e-mail with time enough in advance in order to send you the code for the Master Lock so you can get the keys from the apartment at some point between 15:00h to 23:00h.
Check-In Cadiz: Check-in time will be confirmed in advance by e-mail in order to meet us at the door of the apartment at some point between 15:00 to 21:00. The day of your arrival, you must call us at +34672000444 at least one hour before your arrival at the apartment to reconfirm your arrival time with us and avoid waiting.
Check-Out: The departure time of the apartments will always be before 12.00h in the morning.
All supplies such water, electricity and Internet are included, however, as private apartments, we do not have reception desk and can not offer the same services of hotels industry does.
Cancellation Policy: Cancellation Policy may change depending on the dates and rates you are looking for, please read carefully before confirming the Reservation as we offer two different Rates Conditions:
A - Standard Rate.- The amount paid will be fully refunded as long as the cancellation occurs 30 days before the arrival date. After this date, the client will not receive any refund, whatever the reason for such cancellation.
B - NON Refundable Rate.- This rate is totally NON Refundable and no modification can be made after the confirmation is made for the guest, whatever the reason for such cancellation.
The tenant is obliged to present Identity Document of all the people staying in the House, to respect the rest of the neighbors of the community at any time of the day or night, to use the areas designated for smokers in if so, to use the public bins or containers to leave the waste generated by them and return the House in the same conditions in which it was delivered. The breach of any of these points gives right to a sanction on our part or the expulsion of our apartments. The transaction is exempt from VAT under the provisions of article 20, section one, number 23, of Law 37/1992.